MTN MoMo toll payments reach the Entebbe Expressway
Direct mobile money payments add another way to pay at the toll gate. Drivers and businesses still need a clear payment and receipt routine.
Motorists on the Kampala-Entebbe Expressway now have a direct mobile money payment option at designated toll lanes. Uganda's Ministry of Works and Transport confirmed the launch on 25 September 2026 at Kajjansi Toll Plaza, with support from MTN MoMo.
The Ministry says the service is available in lanes 4 and 5 at Busega, Kajjansi and Mpala toll plazas. TechAfrica News also reports that motorists can pay from their phones by approving a prompt sent after they give their mobile number to the attendant.
For airport transfer operators, hotels and businesses running vehicles between Kampala and Entebbe, this gives drivers another payment option. The practical work is making sure the right person can authorise payment and that each toll can be matched to a trip.
How payment at the toll gate works
TechAfrica News describes the payment sequence as follows. Follow the signs and the attendant's instructions at the plaza, and use your phone only once safely stopped.
1. Use the designated lane
Look for lane 4 or 5 at Busega, Kajjansi or Mpala, and confirm that direct MoMo payment is available before starting the transaction.
2. Give the attendant your mobile number
The attendant initiates the payment request. Wait for the prompt on the phone linked to the paying account.
3. Check and approve on your own phone
Read the amount and merchant details. If anything looks wrong, ask the attendant before approving. Enter your PIN privately on your phone. Never tell it to the attendant or another person.
4. Wait for confirmation
Proceed only when the attendant confirms payment and it is safe to move. Keep the payment confirmation and ask for the toll receipt.
What is not yet clarified
The Ministry describes an additional payment option at specified lanes. It does not announce the removal of all cash payments. Direct payment at the gate is also different from using mobile money to top up an Upesi prepaid card.
Neither the Ministry announcement nor the TechAfrica News report specifies transaction charges or a discount for direct MoMo payments. Check the charge shown before approving. Do not assume that Upesi card discounts apply to this payment method.
A useful change for airport transfers and business vehicles
A hotel arranging an airport pickup should agree who will pay before the driver leaves. If payment depends on an account holder who is asleep, in a meeting or away from their phone, the prompt can become a delay at the booth. Give the driver a funded, approved payment method and a clear fallback.
For fleet managers and SMEs, keep a simple trip record: date, vehicle, driver, trip reference, toll plaza, amount and transaction ID. Attach the toll receipt where available and reconcile the record against the wallet statement. A debit message proves money moved; it may not contain all the details your accounts team needs for a business expense.
If staff pay from personal wallets, agree reimbursement rules and spending limits in advance. Ask for the relevant transaction evidence, rather than a screenshot of their entire wallet history or balance. Share payment records only with staff who need them for approval and reconciliation.
If the prompt fails or the wallet is debited
Do not repeatedly approve new requests after a debit without checking the first payment. Show the attendant the relevant transaction confirmation, keep the transaction ID and ask them to verify the toll payment status. If it remains unresolved, use the operator's official support process and retain both payment and trip details.
Before a journey, charge the phone, check the wallet balance and agree an alternative payment arrangement with the driver. Network or handset problems can still interrupt a mobile payment. Leave normal journey time for an airport transfer; a new payment option is not a guarantee of a shorter queue.
Before the next trip
Brief drivers on the designated lanes, confirm who holds the paying phone and decide how receipts will reach accounts. After the first few trips, check whether the records are complete and whether any payments need follow-up. A shared trip log may be enough; the launch announcement does not establish an automatic link to your accounting or fleet software.
If your team needs help organising business records or payment approval routines, talk to MCRS. For a disputed toll payment, contact the toll operator or your mobile money provider.
Sources and verification
Sources checked on 27 September 2026. The launch and locations are corroborated by the Ministry; the payment sequence is reported by TechAfrica News. MCRS has not independently tested a transaction at the toll gate.